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End of Support for TIBCO Scribe Insight

TIBCO retires Scribe Insight on November 30, 2022.

Maintenance of the platform will be continued up to this date.
TIBCO will support their customers with active maintenance agreements until then.

We will support you in planning and developing your integration landscape to ensure a safe operation after Nov 2022.

Questions and answers

Why is TIBCO retiring Insight?

Due to the demand and focus on Cloud, TIBCO is helping customers make the transition to TIBCO Cloud Integration and allocating resources to that future path.

 

TIBCO Cloud Integration offers all the equivalent functionality plus additional capabilities and unlimited potential.

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Do I have to stop using TIBCO Scribe Insight after Nov 2022?

If you own the perpetual license, then you may continue using the product past the retirement date.

 

TIBCO will not provide any support past November 30, 2022.

 

Are there additional updates being made to Insight leading up to the retirement date?

TIBCO may provide patches or hotfixes for customers on maintenance plans where possible.

 

What is TIBCO doing to help existing customers through the retirement process?

TIBCO has a transition program, where they provide existing Insight customers who are on Maintenance with an option to upgrade and gain access to TIBCO Cloud Integration, which includes Insight.

 

How do I find out more about TIBCO Cloud Integration?

Check out the TIBCO Cloud Integration website where you can find videos, datasheet, connectors, etc and other details.  

What about Connectivity, where can I find details on this?

You can find a list of all the connectivity options here

I already signed up for Maintenance - what do I do?

If you are interested in a transition to TIBCO Cloud Integration, we can assist you with the migration.


We will support you in every step of the process. Reach out to us 

 

Is there a migration package available?

We have experienced consultants and developer who have worked with customers to successfully migrate workloads from Insight to TIBCO Cloud Integration.

 

What will become of the TIBCO Scribe Online Insight Connector?

As a part of this effort, that Connector will be removed from the Marketplace as well and is not available anymore after November 2022.

 

How can Global Solutions 365 support me in the transition process?

We are a team of experienced consultants with many years of experience in the implementation and migration of integration platforms and we will support you in this process.

Due to the long-term partner relationship with Scribe / TIBCO we have the direct line to the software vendors if necessary. We'll take care of the best options for your future licensing situation.

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Where can I get support for Scribe Insight after November 2022?

We will continue to support our customer in the best possible way.

If you decide to continue using Scribe Insight after November 2022, we will help you with that with all our knowledge. Unfortunately, we will be unable to help you with everything where manufacturer support is required (patches, hotfixes etc).